Data Protection · Player Privacy · Transparency

jitac Privacy Policy — How We Handle Your Personal Data

jitac is committed to protecting the personal data of every player on our platform. This Privacy Policy explains what data we collect, how we use it, who we share it with, and what rights you have. All players in Bangladesh and elsewhere are entitled to these protections.

Effective Date: 1 January 2026 · Last Updated: 1 January 2026

jitac collects only the personal data we genuinely need to operate your account, process transactions, verify your identity, and keep the platform secure. Below is a summary of the four main data categories we hold:

Identity Data

Full name, date of birth, mobile number, and identity documents provided during KYC verification.

Payment Data

Transaction records, deposit and withdrawal history, and the mobile wallet identifiers associated with your payments (e.g. bKash, Nagad account references).

Technical Data

IP address, device type, browser type, operating system, session timestamps, and pages visited within the jitac platform.

Gaming Activity

Betting history, game session data, bonus usage, wagering patterns, and responsible gaming tool activations (e.g. deposit limits, self-exclusion requests).

This Privacy Policy ("Policy") describes how jitac ("we", "us", "our") collects, uses, stores, shares and protects the personal data of individuals who access or use the jitac platform at https://jitac.ws ("the Platform"). This Policy applies to all users of the Platform, including registered players, visitors who browse without registering, and individuals who contact jitac support.

By registering on or using jitac, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not consent to this Policy, you must not use the jitac platform. This Policy should be read together with our Terms & Conditions, which are also available on this site.

jitac collects personal data through several channels: directly from you when you register or use our platform; automatically when you interact with the platform; and from third-party identity and payment verification services. The categories of personal data we collect include:

  • Identity and contact data: your full legal name, date of birth, mobile phone number, and any identity document information (national ID, passport, or similar) provided during account registration or KYC verification.
  • Financial and transaction data: records of all deposits and withdrawals processed through your account, the payment methods used (including mobile wallet references such as bKash and Nagad), and transaction timestamps and amounts.
  • Technical and device data: IP address, device identifier, browser type and version, operating system, screen resolution, referring URL, and session duration. This data is collected automatically each time you access the platform.
  • Gaming and behavioural data: your full betting and gaming history on jitac, including game type, stake amounts, outcomes, session durations, bonus activations, free spin usage, and any responsible gaming tool settings you have applied to your account.
  • Communications data: the content of any messages you send to jitac support via email or other support channels, including your account details and the nature of your inquiry. We retain support communications for quality assurance and dispute resolution purposes.

jitac does not collect sensitive personal data such as racial or ethnic origin, religious beliefs, political opinions, trade union membership, genetic or biometric data, health data, or data concerning sexual orientation, except where expressly required by law or for age verification purposes.

jitac uses the personal data we collect for the following purposes only. We do not use your data for any purpose that is incompatible with the reasons for which it was originally collected:

  • Account management: to create, maintain and administer your jitac player account, process your deposits and withdrawals, verify your identity, and ensure you remain eligible to use the platform under our Terms & Conditions.
  • Platform operation and security: to detect, investigate and prevent fraud, money laundering, underage gambling, multiple-account abuse, bot usage and other prohibited activities; to maintain the security and integrity of the platform; and to enforce our Terms & Conditions.
  • Responsible gaming: to monitor gaming activity for indicators of problem gambling; to action self-exclusion and deposit limit requests; and to send responsible gaming communications to players who have opted into such notifications or who are identified as at-risk players.
  • Customer support: to respond to your inquiries and complaints, to resolve payment disputes, and to keep a record of our communications with you for quality assurance and dispute resolution.
  • Legal and regulatory compliance: to comply with applicable anti-money laundering obligations, to respond to lawful requests from law enforcement or regulatory authorities, and to maintain records as required by law.
  • Platform improvement: to analyse aggregated, anonymised usage data to improve the performance, security and user experience of the jitac platform. This analysis does not identify individual players and uses only de-identified statistical data.

jitac processes your personal data on the following legal bases, which determine what data we may collect and how we may use it:

  • Contractual necessity: the processing required to create and maintain your account, process payments, verify your identity and deliver our gaming services is necessary for the performance of the contract between you and jitac (namely, our Terms & Conditions).
  • Legal obligation: certain processing — including anti-money laundering checks, age verification, record-keeping, and responses to regulatory or law enforcement requests — is required by applicable law and is not subject to your consent.
  • Legitimate interests: jitac processes technical and gaming activity data to protect the security, fairness and integrity of the platform, to prevent fraud, and to analyse and improve platform performance. These interests are balanced against your privacy rights and do not override them.
  • Consent: where jitac sends you promotional communications or optional responsible gaming notifications, we do so on the basis of your consent. You may withdraw this consent at any time by contacting jitac support.

jitac does not sell your personal data to any third party. We share your data only in the following limited circumstances, and only to the extent necessary for the relevant purpose:

  • Payment service providers: we share transaction data with our payment partners (including bKash, Nagad, Rocket and Upay) solely to process your deposits and withdrawals. These providers operate under their own privacy policies and are not permitted to use your data for any other purpose.
  • Game content providers: your gaming session data (game type, stake, outcome) is transmitted to our licensed game providers (including Pragmatic Play, Evolution Gaming, Spribe and others) as part of the technical operation of each game. These providers use this data to deliver the game outcome and to meet their own certification and audit obligations.
  • Regulatory and law enforcement authorities: jitac will disclose your personal data to competent authorities where required by applicable law, court order, or binding regulatory direction. jitac will not voluntarily share your data with government bodies beyond what is legally required.

Important: jitac never sells, rents or trades your personal data to marketing companies, data brokers, advertisers or any commercial third party. Your data is used only for the purposes described in this Policy.

The jitac platform uses cookies and similar tracking technologies (including local storage and session tokens) to operate core platform functions, maintain your login session, and analyse aggregated platform usage. The cookies we use fall into three categories:

  • Strictly necessary cookies: required for the platform to function. These include session authentication tokens, CSRF protection tokens, and payment flow state variables. These cookies cannot be disabled without breaking core platform functionality.
  • Performance and analytics cookies: used to collect anonymised data about how players interact with the platform (pages visited, time on page, error rates). This data is aggregated and cannot be used to identify individual players.
  • Responsible gaming cookies: used to store your responsible gaming preferences (such as deposit limit settings and session reminder intervals) locally so they persist across sessions without requiring repeated configuration.

You may manage cookie preferences through your device's browser settings. Please note that disabling strictly necessary cookies will impair your ability to log in and use the jitac platform. Disabling performance cookies will not affect your ability to play.

jitac implements industry-standard technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, loss or destruction. These measures include SSL/TLS encryption for all data transmitted between your device and the jitac platform; encrypted storage of sensitive account and payment data at rest; access controls limiting staff access to personal data to those with a legitimate operational need; and regular security reviews of our platform infrastructure.

While jitac takes reasonable steps to secure your data, no online platform can guarantee absolute security against all threats. In the event of a data breach that is likely to result in a risk to your rights, jitac will take prompt action to contain the breach and will notify affected players as required. If you suspect your account has been compromised, please contact jitac support immediately at the email address listed in our footer.

jitac retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and our operational obligations. Specifically: account and identity data is retained for a minimum of five years following account closure to meet anti-money laundering record-keeping requirements; transaction and payment records are retained for a minimum of five years; gaming activity logs are retained for three years; and support communications are retained for two years.

When your data is no longer required for any active purpose and the applicable retention period has expired, jitac will securely delete or anonymise it. Anonymised data (which can no longer be linked to you as an individual) may be retained indefinitely for aggregate statistical analysis.

As a user of the jitac platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact jitac support at the email address listed in our footer. We will respond to all valid requests within a reasonable timeframe:

Right to Access Right to Rectify Right to Erasure Right to Restrict Right to Portability Right to Object

Please note that some rights are subject to limitations. For example, jitac cannot erase data that it is legally required to retain for anti-money laundering or regulatory compliance purposes. Where jitac is unable to fulfil a request in full, we will explain the reason clearly in our response.

The jitac platform may contain references to third-party game providers and payment services. These third parties operate independently of jitac and have their own privacy policies, which govern how they handle data passed to them during the course of your use of their services. jitac is not responsible for the privacy practices of third-party providers. We encourage you to review the privacy policies of any third-party services you interact with through jitac.

The jitac platform is strictly for adults aged 21 and above. jitac does not knowingly collect personal data from any individual under the age of 21. If we become aware that we have inadvertently collected personal data from a person under the age of 21, we will delete that data immediately and close the associated account. If you believe that a minor has registered on jitac, please contact our support team without delay so that we can investigate and take appropriate action.

jitac reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform operations. When we make material changes to this Policy, we will update the "Last Updated" date at the top of this page. Continued use of the jitac platform after any update constitutes your acceptance of the revised Policy.

We recommend that you review this Privacy Policy periodically to stay informed about how jitac protects your personal data. If you have concerns about any change to this Policy, please contact our support team before continuing to use the platform.

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how jitac has handled your personal data, please contact our support team. We are committed to resolving all privacy inquiries promptly and transparently.

You can reach jitac support by email at [email protected]. Please include your registered mobile number and a brief description of your inquiry so that we can direct your request to the appropriate team member. We aim to respond to all privacy-related inquiries within 5 business days.

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